Julie Silberman

Instructional Designer


  • Functional
  • Intuitive
  • Informative
  • Interactive
  • Designed instructional materials
  • Proficient in crafting programs
  • Ability to create authentic learning tools
  • Developed learning objectives
  • Produced course content
  • Developed excellent curriculum
  • Maintained effective working cross-functional teams


  • Outgoing
  • Positive attitude
  • Professional
  • Strong customer –service
  • Applied active listening techniques
  • Use principles of group dynamics
  • Worked as a team member
  • Evaluated educational outcomes
  • Facilitated group learning
  • Assessed student performances
  • Communicated well with students and adults


Work History

Learning.com         Portland, OR            Seasonal Customer  Support Specialist         July 2016 to October 2016

Deeply skilled in on-boarding new users to accelerate the Time to First Value for the customer. Directed new customers in webinars and On-Demand training sessions. Also, I provided excellent customer care for classroom educators as a Customer Success Agent for Learning.com


School Board of Broward County       Ft. Lauderdale, FL.  Media Specialist          October 2010 to February 2016

Developed, implemented, and taught digital citizenship and informational literacy lessons designed to support the educational goals of Broward County Public Schools. I conducted teacher staff development training by demonstrating the use of instructional resources and new information technologies.


Museum Of  Discovery &  Science  Ft. Lauderdale, FL   School Programs Coord. December 2006 to September 2010       

Knowledgeable in creating and designing original content for school programs and public events for 4 years. Produced programing for “Family Science Summers” and “Little Explorer” Programs that taught science concepts to preschool aged children and their adult guardians.  Established excellent customer rapport with visitors to the Museum of Discovery and Science, a travel destination for families in Ft. Lauderdale, FL.

Wannado City               Sunrise, FL  “Wana-Helper”

June 2004 to July 2006

Assisted visitors and their children in learning-through-play as the proprietor of the Art Academy in “Wannado City”; an edutainment theme park where children were the citizens of a miniature city in Sawgrass Mills Mall in Sunrise, FL.



Portland State Univ. Portland, OR          Certificate of Comp. eLearning & Design      09/2016-12/2017

Florida Atlantic Univ. Boca Raton, FL      Bachelors of Arts in Education K-6               02/2002-12/2005